Legal
Privacy Policy
Effective Date: February 3, 2025. This page separates privacy details from the Terms and Conditions for clearer trust and compliance communication.
1. Information We Collect
- Personal information such as name, email, phone number, billing address, and payment-related details.
- Technical information such as IP address, browser type, device information, cookies, and website interactions.
- Transaction and service information such as purchase history, project communications, form submissions, and support requests.
2. How We Use Information
- To process transactions, fulfill orders, deliver consulting or software services, and provide customer support.
- To respond to inquiries, qualify leads, schedule conversations, and improve our website and services.
- To comply with legal obligations and protect ZeNeo's rights, security, and business operations.
- To send marketing communications when you have opted in or where allowed by law.
3. Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to understand website usage and improve user experience. You can manage cookie preferences through your browser settings. Future analytics tools may include privacy-aware event tracking for CTA clicks, form starts, form submissions, and page engagement.
4. Third-Party Sharing
We do not sell personal data. We may share information with service providers strictly for business operations, such as hosting providers, payment processors, CRM systems, scheduling tools, analytics providers, and email services. We may also share information when required by law, to protect our rights, or in connection with a merger, sale, or acquisition.
5. Data Protection
We use reasonable administrative, technical, and organizational safeguards to reduce the risk of unauthorized access, data breaches, and cyber threats. No Internet transmission or storage method is completely secure.
6. Payment Data
ZeNeo works with payment processors that follow applicable payment security standards. Complete card details are not intended to be stored on ZeNeo servers beyond what is necessary for transaction processing through approved providers.
7. User Rights
You may request access, correction, or deletion of your personal information, subject to legal and contractual obligations. California residents may have additional rights under the California Consumer Privacy Act and related laws.
8. Updates
We may update this Privacy Policy from time to time. The latest version will be posted on this website with the effective date.
Contact
Email: info at zeneo dot solutions
Phone: Call us
ZeNeo Solutions LLC
Las Vegas, NV